Our offering

Creating exceptional customer experiences

Discover our services

C9 is passionate about helping companies shine brighter than their competitors. How? By creating exceptional customer experiences that increases sales and profits for our customers. 


Communicating with your customers

Customer Relations Centre (CRC) - Integrated Operational Teams 

C9 deploys integrated operational teams from back and front offices, specialising in customer service and sales.

C9 Concierge - The all-in-one premium customer service

The ultimate mobility customer service designed to maximize customer satisfaction and loyalty to the brand



Mobility Consultancy 

As Mobility Experts, we prioritize optimizing sales and aftersales processes, staying attuned to evolving customer expectations along the ideal customer journey.

Technology & Digital Solutions

You need an experienced and competent partner at your side, that helps you to choose the best solution that suits your specific needs? 



Consultancy Competences

How successful is your business model? Does it match the ideal customer journey?

A winning business model must create value for its customers and for itself. Organizations need to constantly review and further develop or redesign their business model due to the rapid evolution of customer expectations. 

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Training & Coaching 

Network. Learn. Grow. 

We offer customised training and professional development programs for organizations, delivered by experienced experts & facilitators. 

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Data analytics 

Unlock the potential of your digital data - it's a valuable asset with endless possibilities. Gain vital insights to guide your decisions. Tailored solutions optimize your workflow, freeing you to grow your business.


Strategy & Transitions 

Progredi, C9's sister company, specialises in strategic transition journeys: reorganisations, cultural shifts, mergers & acquisitions, and personal development for individuals, teams, and organisations.

Click here to discover your partners in Transition