Our offering

Creating exceptional customer experiences

Discover our services

C9 is passionate about helping companies truly differentiate themselves from the competition by delivering exceptional customer experiences that increases sales and profits for our customers. 

Communicating with your customers

Customer Relations Centre (CRC) - Integrated Operational Teams 

Competition is growing and customers are becoming more and more experienced and demanding, expecting a higher level of service.

We deploy Operational Teamsintegrated back-and front office & customer service/sales experts.

Mobility PA - Your Personal Single Point Of Contact 

Through our connected network we give users an optimal experience in order to maximize their satisfaction and brand loyalty.

At the same time, we capture all customer requirements and expectations in the different regions, which we analyse and communicate directly to the OEMs.



Mobility Consultancy 

Our focus as Mobility Experts is to optimize sales & aftersales processes and keep up with changing customer expectations based on the ideal customer journey. 

Technology & Digital Solutions

You need an experienced and competent partner at your side, that helps you to choose the best solution that suits your specific needs? 



Consultancy Competences

How successful is your business model? Does it match the ideal customer journey?

A winning business model must create value for its customers and for itself. Organizations need to constantly review and further develop or redesign their business model due to the rapid evolution of customer expectations. 

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Training & Coaching 

Network. Learn. Grow. 

We offer customised training and professional development programs for organizations, delivered by experienced experts & facilitators. 

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Data analytics 

Your digital data is an asset that can be used in many ways. It can give you the insight you need to make key decisions, allowing you to move in the right direction. Custom solutions allow you to optimise your workflow, allowing you to spend more time on what’s important, growing your business.


Strategy & Transitions 

Progredi, the sister company of C9, offers support in strategic transition projects such as reorganisations, cultural changes, mergers & acquisitions ... and also focuses on personal development processes for individuals, teams and organisations.

Click here to discover your partners in Transition