Operational teams
Integrated Customer Relations Centre
In today’s demanding market, operational excellence is key. Our front and back office teams act as an extension of yours, handling:
- inbound and outbound communication between mobility brands, national sales companies, distributors and big dealer groups and their customers.
- customer issues and complaints with personalized care
- goodwill decisions, warranty claims, and recall management
- homologation, accurate lead qualification, and customer inquiries
- special sales and marketing campaigns
- ... and of course, we deliver "best-in-class" customer experiences and have proven success with top mobility brands.