Jaguar Land Rover

C9 Project - Renault - Dacia Benelux

Jaguar Land Rover BeNeLux

Jaguar Land Rover BeNeLux

Year: since 2017

Jaguar Land Rover is on a journey to re-imagine Modern Luxury for its customers. Understanding the need to be obsessed with the customer, C9 has been involved in providing customer case management since 2017. In a rapidly evolving and challenging environment, C9 has been part of driving the improvements for JLR BeNeLux and it’s retailers.

 C9 is involved in:

  • Customer case management
  • Goodwill spend management
  • Retailer support
  • NSC Courtesy fleet

Jaguar Land Rover is unique in the global automotive industry. Designers of peerless models, an unrivalled understanding of the future luxury needs of its customers, emotionally rich brand equity, a spirit of Britishness and unrivalled access to leading global players in technology and sustainability within the wider Tata Group. “ – Thierry Bolloré, CEO of Jaguar Land Rover