Are You Happy Calls (AYHC)
Are You Happy Calls
Discover the power of 'Are You Happy' calls, the powerful solution that contributes to increased customer satisfaction. Your customers are contacted by independent and experienced call agents to measure (dis)satisfaction.
The advantages:
- early detection of dissatisfied customers
- contributes to increased customer satisfaction
- a daily detailed digital report at the end of each working day with statistics, an overview of customer reactions, and actionable steps to take
- proven positive impact on reviews such as NPS score, Google Review, Trustpilot.
- increased internal and external interaction
- long-term customer loyalty.