Operational teams

Communicating with your customers

Operational teams

Operational excellence is more challenging than ever. Our C9 international experts partner with customers at every level of their organization to create memorable customer experiences!

They enable you and your team to do what you do best, while they take care of all the rest: accurate lead qualification, handling of problems and complaints, delivering best-in-class customer experience.

Customer Contact Centers

C9 International experts are an integrated extension of your team. Among other things, we manage:

  • after sales communication with end customers (dealer groups)

  • customer complaints: we do not simply handle claims as if claim handling would be a production process, that is NOT the way we operate. We always go that extra mile! We can only be satisfied if customers are fully satisfied with the solution we have provided. 

  • warranty claims

  • sales leads 

We truly understand the importance of every contact with customers in order to optimize their experience. 

Our successful partnerships with leaders in the mobility industry proof that we are capable of shaping the road to excellent customer relationship management. Discover here what we can do for you.

Let C9 increase your customer satisfaction and reduce your total cost.

Lead management

Quality leads are king. To grow your business, you have to convert leads to loyal, satisfied customers.

At C9, we offer in-depth expertise in lead qualification services that can help you increase the number of meaningful leads converted into loyal customers. Let us efficiently qualify your prospects and re-engage your lost prospects, while your sales team focuses on their core competency: closing the deal.

Let C9 take the lead.